Customer Service Representative

  • Advance
  • Cockeysville, MD, USA
  • 09/10/2019
Full time Customer Service

Job Description

If you have strong customer service skills, this is a fantastic opportunity to leverage that experience at one of the “Best Places to Work” in the area!

Bring your energy, initiative, and attention to detail to a team environment where your opinion actually matters. Feel good knowing this is a company that provides a track record of stability and continued growth, plus professional growth opportunities for you and your career.

Advance, one of Maryland's leading independently owned and operated office technology and IT services companies, is searching for a Customer Service Representative to join their team in Cockeysville, MD.

If you have strong, polished customer service skills, they want to hear from you!

As a member of the team, you can expect:

  • Pay depending on your experience.
  • Excellent benefits – Including health, Rx, dental, and vision insurance; Flexible spending accounts; Company provided life and disability insurance; 401(k) Plan with an excellent company match; Tuition Reimbursement Plan.
  • Great culture – They have been named a 2018 Best Places to Work Winner by the BBJ and a 2018 Top Workplace by the Baltimore Sun!
  • Growth opportunity – From this role you can move into a Team Dispatcher role where you will gain additional responsibilities and work directly with the technicians to organize schedules. Or you could move into other roles within the company as you learn more.
  • Training – You will be trained on how to troubleshoot with customers over the phone.
  • Hours – This is a full time, Monday-Friday, 8am-5pm position.

Don’t let this opportunity pass you by! Apply now!

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About the Company: Advance, based out of Cockeysville MD, pairs best-in-class technology with industry leading support for hardware, software, managed IT and professional document services in Maryland.

Company Mission: “We are a people company with an intense passion for improving customers’ businesses and enhancing team member’s lives.”

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.